Homelift Maintenance

Homelifts, like many other appliances and devices in your home, will require some care and attention to insure their proper function and longevity. However, unlike other convenience devices, your Homelift will become an integral part of your daily activity, so it is important to have Cambridge Elevating visit on a regular schedule to test your Homelift for performance.

Our end-goal is giving you the independence you need to get around your home in comfort and safety, and we see checking in on your elevator as part of that service, ensuring it’s in prime working condition year after year.

homelifts home elevators maintenance

Preventative Homelift Maintenance

Cambridge Elevating recommends a preventative maintenance exam (PM) by our factory trained technicians every 1750 cycles (full trip up & down) or 12 months, this assessment involves, a comprehensive visual & diagnostic check of the elevator and operating system ensure optimal safety and performance.

When you buy your lift from Cambridge Elevating, your first annual PM is included at no charge.

What we Check during Maintenance

By adhering to impeccable standards of quality, uncompromising safety, and long-term service, we ensure our products stand the test of time, making your home fully accessible for years to come. When we check your elevator over, we look at:

Routine Maintenance

Instruction Responsibility Schedule
Clean vision panels using damp microfibre Owner Every 2 weeks
Clean painted lift car panels using damp microfibre Owner Every 2 weeks
Clean the lift controls using damp microfibre Owner Every 2 weeks
Clean flooring using mop and household floor cleaner Owner Every 2 weeks
Clean flooring using mop and household floor cleaner Owner Every 2 weeks
Report any new/unexplained noises Owner Daily

Routine Maintenance

Instruction Responsibility Schedule
Check the seat mountings if fitted Technician Every 12 months/1750 cycles
Check the handrail mountings Technician Every 12 months/1750 cycles
Check all in-car panelling and vision panels are intact Technician Every 12 months/1750 cycles
Check the trapdoor is present including the fire seal bracket Technician Every 12 months/1750 cycles
Check the trapdoor location pins are tight Technician Every 12 months/1750 cycles
Check the operation of the in-car controls, telephone & alarm Technician Every 12 months/1750 cycles
Check the operation of the radio controls Technician Every 12 months/1750 cycles
Check the lift stops correctly at either landing Technician Every 12 months/1750 cycles
Check the lower tray bypass is within 10mm of the floor Technician Every 12 months/1750 cycles
Check the upper tray bypass is within 10mm of the ceiling Technician Every 12 months/1750 cycles
Check the upper trap bypass is within 10mm of the liner Technician Every 12 months/1750 cycles
Check the rail fixings and that the rail guards are intact Technician Every 12 months/1750 cycles
Check the rollers are intact and wear free Technician Every 12 months/1750 cycles
Check the condition and running of the trailing cables Technician Every 12 months/1750 cycles
Check the motor attachments to the rails Technician Every 12 months/1750 cycles
Check the ropes on the drum for wear Technician Every 12 months/1750 cycles
Check the ropes off the drum for any signs of fraying Technician Every 12 months/1750 cycles
Check the rope terminations are secure Technician Every 12 months/1750 cycles
Check the hand-winder operation Technician Every 12 months/1750 cycles

Calling out a Service Technician

Contact your Service Provider immediately should any of the following occur:

  • Lift controls non-responsive
  • In-car LCD display states a fault or “Contact Supplier”
  • In-car LCD display prompts to perform annual maintenance
  • Repeated instances of unusual noises
  • Signs of visible wear